{"id":1826,"date":"2021-03-03T11:35:15","date_gmt":"2021-03-03T11:35:15","guid":{"rendered":"https:\/\/imprintnext.com\/blog\/?p=1826"},"modified":"2021-11-26T09:48:39","modified_gmt":"2021-11-26T09:48:39","slug":"how-to-know-a-genuine-customer-who-visits-your-ecommerce-website","status":"publish","type":"post","link":"https:\/\/imprintnext.com\/blog\/how-to-know-a-genuine-customer-who-visits-your-ecommerce-website\/","title":{"rendered":"How to Know a Genuine Customer Who Visits Your Ecommerce Website?"},"content":{"rendered":"<p>When people opt for Cash-On-Delivery in <a href=\"https:\/\/imprintnext.com\/blog\/how-multi-channel-ecommerce-platforms-are-beneficial-for-your-business\/\">eCommerce<\/a>, the information they enter regarding address and phone number may be fake. So, a company suffers a loss due to fraudulent orders made by genuine customers. That is why, it is essential to make an online identity verification of customers especially, those who opt for Cash-On-Delivery.<\/p>\n<p>The first step to verify is the customer&#8217;s identity and information. Particularly, when a customer purchases a high-priced product or in large quantities, try to detect fake phone numbers, email, and contact addresses.<\/p>\n<p>Detecting fake phone numbers with One-Time-Password verification\/ phone call address confirmation, email activation links, etc. You can also check the postal zip code with the state\/city. Therefore, in this way you can control fraud attempts without compromising your services for genuine customers.<\/p>\n<h2>Related Questions:<\/h2>\n<h3>What is the best example of customer retention?<\/h3>\n<p>Offering reward programs, special offers is a good way for customer retention in e-commerce stores.<\/p>\n<h3>Why is customer retention important?<\/h3>\n<p>Customer retention increases your brand value and ultimately your revenue.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When people opt for Cash-On-Delivery in eCommerce, the information they enter regarding address and phone number may be fake. So, a company suffers a loss due to fraudulent orders made by genuine customers. That is why, it is essential to make an online identity verification of customers especially, those who opt for Cash-On-Delivery. The first [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":4177,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[59],"tags":[457,456,460,458,455,459],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.4 (Yoast SEO v21.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Know a Genuine Customer Who Visits Your Ecommerce Website? - ImprintNext Blog<\/title>\n<meta name=\"description\" content=\"When people opt for Cash-On-Delivery in eCommerce, the information they enter regarding address and phone number may be fake. 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So, a company suffers a loss","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/imprintnext.com\/blog\/how-to-know-a-genuine-customer-who-visits-your-ecommerce-website\/","og_locale":"en_US","og_type":"article","og_title":"How to Know a Genuine Customer Who Visits Your Ecommerce Website?","og_description":"When people opt for Cash-On-Delivery in eCommerce, the information they enter regarding address and phone number may be fake. 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