customer service Archives

customer service

How Is Chatbot Beneficial to Ecommerce Service?

by Kevin Cook| in Printing Business on December 10, 2021 2126 /

Chatbot is software for eCommerce that interacts like a human. It helps buyers to find that exact product they are looking for from a huge catalog. Moreover, it also answers and advises customer queries as quickly as humans would perform. There are many benefits of using chatbots for eCommerce stores. The crucial ones 24×7 customer

by Kevin Cook

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How to Know a Genuine Customer Who Visits Your Ecommerce Website?

by Kevin Cook| in Printing Business on March 3, 2021 2303 /

When people opt for Cash-On-Delivery in eCommerce, the information they enter regarding address and phone number may be fake. So, a company suffers a loss due to fraudulent orders made by genuine customers. That is why, it is essential to make an online identity verification of customers especially, those who opt for Cash-On-Delivery. The first

by Kevin Cook

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